1Red is committed to protecting the privacy and security of your personal data. This Privacy Policy describes how we collect and use personal data about you during and after your relationship with us, in accordance with the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).
We may collect, store, and use the following categories of personal information about you:
Identity Data: Name, date of birth, gender, and username.
Contact Data: Billing address, email address, and telephone numbers.
Technical Data: IP address, login data, browser type and version, time zone setting, and location data.
Usage Data: Information about how you use our website, products, and services.
Marketing Data: Your preferences in receiving marketing from us and our third parties.
Support Communications: Records of correspondence when you contact our customer support team.
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Performance of a Contract: Where we need to perform the contract we are about to enter into or have entered into with you.
Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Legal Obligation: Where we need to comply with a legal or regulatory obligation.
Consent: Where you have provided clear consent for us to process your personal data for a specific purpose.
We use information held about you in the following ways:
To manage your account and provide you with the services requested.
To ensure that content from our site is presented in the most effective manner for you and for your computer.
To provide you with information, products, or services that you request from us.
To carry out our obligations arising from any contracts entered into between you and us.
To notify you about changes to our service.
To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, and the applicable legal requirements.
We may share your personal information with third parties where required by law, where it is necessary to administer the working relationship with you, or where we have another legitimate interest in doing so. This may include:
Service providers who provide IT and system administration services.
Professional advisers including lawyers, bankers, auditors, and insurers.
Regulatory authorities and other authorities who require reporting of processing activities in certain circumstances.
While we primarily process data within the UK and the EEA, some of our external third parties may be based outside these regions. Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the recognized safeguards is implemented.
We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors, and other third parties who have a business need to know.
Under certain circumstances, you have rights under data protection laws in relation to your personal data:
Request access to your personal data.
Request correction of your personal data.
Request erasure of your personal data.
Object to processing of your personal data.
Request restriction of processing your personal data.
Request transfer of your personal data.
Right to withdraw consent.
If you wish to exercise any of the rights set out above, please contact our Data Protection Liaison at [email protected].
This version was last updated on the current date. We reserve the right to update this privacy notice at any time, and we will provide you with a new privacy notice when we make any substantial updates.